Frequently Asked Questions
Everything you need to know about your Def Jam order.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the United States. International shipping times vary by location but usually range between 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our returns portal to initiate your exchange or refund process.
How do I care for my Def Jam apparel?
To preserve the quality of the prints and fabrics, we recommend machine washing cold with like colors and tumble drying on low heat, or air drying.
Can I track my shipment?
Yes, once your order is processed, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products limited edition?
Many of our drops are limited runs and will not be restocked once sold out. We recommend signing up for our newsletter to get early access to new releases.