Returns & Exchanges

At Def Jam, we want you to be fully satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.

• 3.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.